Work With Your 24/7 Monitoring Agents
The moment your home alarm system in Salinas goes off, your 24/7 monitoring specialists will act immediately. The first move is to verify your alarm, and that includes communicating with you. The procedure they adhere to is based on the sort of emergency. For instance, when a medical emergency occurs, a single attempt will be made to contact you before assistance is dispatched. In the event of a burglary alarm - the most common sort of event - a monitoring professional will adhere to these procedures to contact you:
- An effort will be made to reach you using the touchscreen interface. You will usually be requested to provide a passcode.
- If that isn’t successful, a call is made to your main contact number.
- A secondary number or your primary contact person is attempted next.
- If there still isn’t an answer, area police officers are dispatched.
- Your monitoring professionals will follow up with you again after emergency personnel are alerted.
If you're not in a situation where you can converse with monitoring staff, don't worry. Help will still be deployed even when you're not able to substantiate the emergency.
Be prepared for any crisis with a Vivint home alarm system in Salinas
Get prepared for any emergency with a state-of-the-art home alarm system in Salinas from Vivint. Dial (831) 400-5196 to start customizing your home’s protection today.